If you are putting up with unreasonable customers, bosses, co-workers, contractors, suppliers and others or if you are prone to avoid conflict and maintain peace at all costs, you must attend this workshop. As a result of implementing the learning you will be taken seriously, respected and seen by bosses as suitable for higher duties (promotion).
}You will learn techniques for communicating effectively, learn what is assertive behaviour and its benefits }Understand how we miscommunicate without using words }Learn the 6 Types of Assertive Responses }You will learn to handle conflict and how to deal with difficult people. }You will learn to assertively communicate clearly & directly and build a stronger reputation, get cooperation from others and be respected. }Learn the use of I-statements to communicate in any situation. }Learn about Cognitive Behavioural Therapy and how you can benefit from it.
Time: TBA (Duration 180 minutes)
Venue: Your office
This is for a group of 6 people and the rate is per participant to be held at your location in Melbourne. If you are based outside Melbourne or are based interstate, you will be charged the applicable travel and accommodation costs.